壹云网常见问题¶

Q: What to do to run/install/fix Nextcloud App "XYZ"? Why does Nextcloud feature XYZ not work?: 一般来说，我们无法对这些主题提供详细的帮助。Nextcloud内部和应用程序不属于NextBox开发的范围，因为我们使用Nextcloud提供的库存Docker镜像。最终，如果NextBox/操作系统的某些配置阻碍了应用程序的正常运行，我们肯定会研究如何解决这个问题。

Q: Why does Nitrokey currently not recommend to use OnlyOffice or Collabora Office on the NextBox?: 这些Nextcloud应用程序的状态还不成熟（针对ARM平台）。虽然可以（部分）安装它们，但我们目前不建议这样做。

Q: Why does updating Nextcloud from inside Nextcloud not work?: Nextcloud的版本是由我们推出的。因此，从Nextcloud内部更新的选项不起作用。

Q: Can I add apps to the Nextcloud instance?: 是的，Nextcloud应用程序商店是可用的，那里的任何应用程序都可以通过Nextcloud网页前端安装。

Q: My Nextcloud instance is stuck in "Maintenance Mode", how can I switch it off?: 要*强行退出*Nextcloud "维护模式"，您可以**短按一次硬件按钮。然后，NextBox将关闭维护模式。如果可能的话，请避免这样做。

Q: Why am I getting a permission warning for ``/var/www/html/custom_apps/nextbox`` inside the Nextcloud settings overview?: This is a "feature". The NextBox Nextcloud App is installed on the system with the Debian nextbox` package. To avoid an accidental deletion of the NextBox Nextcloud App from within the Nextcloud app management, the stated directory can not be written by Nextcloud, this is what Nextcloud is complaining about here.

Q: How can I run Nextcloud's `occ`?: 由于Nextcloud在Docker容器内运行，您需要以root身份执行以下内容。docker exec -it -u www-data nextbox-compose_app_1 /var/www/html/occ。

Q: What to do about missing php-modules like `imagemagick`?: 与Apache类似，PHP也是由Nextcloud容器提供的，因此，由于我们使用的是库存的Nextcloud容器，这也只有在Nextcloud团队解决了这个问题后才会得到解决。

Q: Why is my Nextcloud not loading properly, instead I get a white page and a `.htaccess` error?: This usually is an indication that the OS has unmounted/detached the internal hard-drive due to an low-power-incident. Please make sure you read and understood USB power. In most cases doing a power-cycle (unplug the USB-C connector, wait 5secs and plug it in again) should resolve this. Make sure no additional USB devices are connected during this procedure.