Firmware Update#

This guide describes how to update the firmware on the Nitrokey FIDO2.

Important

User Data is retained during firmware update. Anyways, be sure to always have another device (or login method) registered with your service, if for some reason your data is not retained.

How to Update#

Important

Never disconnect the Nitrokey FIDO2 or abort the process while updating, this will likely render your device useless!

Webupdate#

The easiest way to update a Nitrokey FIDO2 is to open update.nitrokey.com in your browser and follow the instructions on the web page.

Using the command line#

If the webupdate doesn’t work for you, you can also use our command line tool.

  1. Make sure you have the latest pynitrokey version installed, please check the installation instructions for your OS.

  2. Run nitropy fido2 update.

  3. Once instructed by nitropy touch the device to activate bootloader.

  4. macOS only: If instructed by nitropy run update command again.

  5. Please wait until the process finished. (This may vary depending on your operating system

In case of any errors please take the logs from /tmp directory (/tmp/nitropy.log.*).