Depanare

General

  • On WebAuthn.io you can check various high-level functionalities, while webautn.bin.coffee provides good developer level details (technical) details.

  • Check if the LED is working as expected.

  • You can test the Nitrokey Passkey using nitropy with nitropy nkpk test.

Windows

Pentru a verifica dacă Nitrokey Passkey este recunoscut corect, deschideți Device Manager și verificați dacă Nitrokey Passkey apare ca dispozitiv USB.

macOS

To check whether the Nitrokey Passkey is correctly recognized, open the System Report and check for the Nitrokey Passkey appearing as a USB device. Otherwise you can run the following command in the terminal to check if your system recognizes the Nitrokey Passkey.

system_profiler SPUSBDataType | grep Nitrokey

Linux

To check whether the Nitrokey Passkey is correctly recognized, check if it is shown with lsusb.

Dacă Nitrokey nu este detectat, procedați după cum urmează:

  1. Copy this file 41-nitrokey.rules to /etc/udev/rules.d/. In very rare cases, the system will need the older version of this file.

  2. Reporniți udev prin sudo service udev restart sau udevadm control --reload-rules && udevadm trigger dacă utilizați Fedora.