Solución de problemas

General

  • On WebAuthn.io you can check various high-level functionalities, while webautn.bin.coffee provides good developer level details (technical) details.

  • Check if the LED is working as expected.

  • You can test the Nitrokey Passkey using nitropy with nitropy nkpk test.

Windows

Para comprobar si Nitrokey Passkey se reconoce correctamente, abra el Administrador de dispositivos y compruebe si Nitrokey Passkey aparece como dispositivo USB.

macOS

To check whether the Nitrokey Passkey is correctly recognized, open the System Report and check for the Nitrokey Passkey appearing as a USB device. Otherwise you can run the following command in the terminal to check if your system recognizes the Nitrokey Passkey.

system_profiler SPUSBDataType | grep Nitrokey

Linux

To check whether the Nitrokey Passkey is correctly recognized, check if it is shown with lsusb.

Si no se detecta la Nitrokey, proceda de la siguiente manera:

  1. Copy this file 41-nitrokey.rules to /etc/udev/rules.d/. In very rare cases, the system will need the older version of this file.

  2. Reinicie udev a través de sudo service udev restart o udevadm control --reload-rules && udevadm trigger si utiliza Fedora.