Odpravljanje težav

General

  • On WebAuthn.io you can check various high-level functionalities, while webautn.bin.coffee provides good developer level details (technical) details.

  • Check if the LED is working as expected.

  • You can test the Nitrokey Passkey using nitropy with nitropy nkpk test.

Windows

Če želite preveriti, ali je naprava Nitrokey Passkey pravilno prepoznana, odprite Upravitelja naprav in preverite, ali je naprava Nitrokey Passkey prikazana kot naprava USB.

macOS

Če želite preveriti, ali je Nitrokey Passkey pravilno prepoznan, odprite sistemsko poročilo in preverite, ali je Nitrokey Passkey prikazan kot naprava USB. V nasprotnem primeru lahko uporabite ukazno vrstico z naslednjim ukazom, da preverite, ali vaš sistem prepozna Nitrokey Passkey.

system_profiler SPUSBDataType | grep Nitrokey

Linux

To check whether the Nitrokey Passkey is correctly recognized, check if it is shown with lsusb.

Če ključ Nitrokey ni zaznan, nadaljujte z naslednjim:

  1. Copy this file 41-nitrokey.rules to /etc/udev/rules.d/. In very rare cases, the system will need the older version of this file.

  2. Ponovno zaženite udev prek sudo service udev restart ali udevadm control --reload-rules && udevadm trigger, če uporabljate Fedoro.