Отстраняване на неизправности

General

  • On WebAuthn.io you can check various high-level functionalities, while webautn.bin.coffee provides good developer level details (technical) details.

  • Check if the LED is working as expected.

  • You can test the Nitrokey Passkey using nitropy with nitropy nkpk test.

Windows 10

За да проверите дали Nitrokey Passkey е правилно разпознат, отворете Device Manager и проверете дали Nitrokey Passkey се появява като USB устройство.

macOS

To check whether the Nitrokey Passkey is correctly recognized, open the System Report and check for the Nitrokey Passkey appearing as a USB device. Otherwise you can run the following command in the terminal to check if your system recognizes the Nitrokey Passkey.

system_profiler SPUSBDataType | grep Nitrokey

Linux

To check whether the Nitrokey Passkey is correctly recognized, check if it is shown with lsusb.

Ако Nitrokey не бъде открит, процедирайте по следния начин:

  1. Copy this file 41-nitrokey.rules to /etc/udev/rules.d/. In very rare cases, the system will need the older version of this file.

  2. Рестартирайте udev чрез sudo service udev restart или udevadm control --reload-rules && udevadm trigger, ако използвате Fedora.