Firmware Update#
This guide describes how to update the Heads firmware of the NitroPad.
These instructions are relevant in the following cases:
You want to update the Heads firmware.
You have already performed an OEM factory reset, but the TPM counter has not been reset.
Preparation#
Connect your NitroPad to a power plug and load its battery to over 70%
Download the latest firmware and store it on a USB drive. For the:
NitroPad T430:
firmware-nitropad-t430-[version].npf
NitroPad X230:
firmware-nitropad-x230-[version].npf
NitroPad NV41:
firmware-nitropad-nv41-[version].npf
NitroPad NS50:
firmware-nitropad-ns50-[version].npf
Firmware Signature Check#
To verify the firmware follow these steps:
Download sha256sum.sig and store it
Download and import Markus Meissners gpg key
Verify the signature:
gpg --verify sha256sum.sig sha256sum
You expect an output like this one:
gpg: Signature made Wed 05 Jul 2023 04:30:34 PM CEST
gpg: using RSA key C7E32619E2F71736F5910BB144CB2D868DD16BDA
gpg: Good signature from "Markus Meissner <meissner@nitrokey.com>" [ultimate]
gpg: aka "Markus Meissner <coder@safemailbox.de>" [ultimate]
This verifys the file.
Procedure#
This is the actual update procedure. Usually the first two screens will not be shown - in that case please start from step 3.
(Optional screen) Select “Ignore error and continue to default boot menu”.
![img1](../../_images/12.jpg)
(Optional screen) Select “Ignore error and continue to default boot menu”.
![img2](../../_images/22.jpg)
Go to “Options”.
![img3](../../_images/32.jpg)
Select “Flash/Update the BIOS”.
![img4](../../_images/42.jpg)
Please confirm the first option.
![img5](../../_images/51.jpg)
Confirm the process with Enter.
![img6](../../_images/61.jpg)
Select the desired .npf file.
![img7](../../_images/71.jpg)
Confirm the process with Enter.
![img8](../../_images/81.jpg)
Confirm the restart with Enter.
![img9](../../_images/91.jpg)
You have successfully updated your firmware!
Further steps#
Hint
There is a known issue with the NV41 that it can get stuck after the update in the boot splash(heads takes longer then 30s to get up). This solves it self after max 5 restarts (pressing the power button short). If not please contact support@nitrokey.com
In case
ERROR: TOTP Generation Failed!
screen will show up, please follow the instructions for Factory Reset (on the left side menu), starting from step